If a bus breaks down with passengers on board, what is the best course of action?

The best course of action when a bus breaks down with passengers on board is to tow it to the nearest safe spot to discharge the passengers. This approach ensures the safety and comfort of the passengers by moving them away from a potentially dangerous or uncomfortable situation while waiting for repairs.

Towing the bus to a safe location allows for the orderly disembarkation of passengers, ensuring they are in an appropriate area that may offer amenities or shelter. It also allows for the bus to be repaired or managed without the stress and concern of passengers remaining on board.

Ensuring the safety of the passengers takes precedence, particularly in situations that could leave them exposed to the elements or traffic hazards while waiting for assistance.